How orders are shipped, expected timeframes, and what to do if there is a problem.
Last updated: January 2025. Gluco Extend ships from our US fulfillment center.
Gluco Extend ships within the United States. International shipping may be available in select regions during checkout.
Free US shipping is included with 3-bottle and 6-bottle packages. A small flat shipping fee applies to 1-bottle orders. International shipping rates, where available, are shown at checkout.
Standard US delivery typically takes 5 to 7 business days from the date your order is processed. Orders are usually shipped within 1 to 2 business days. International orders may take 10 to 15 business days depending on customs.
Once your order ships, you will receive an email with a tracking number. You can use this number on the carrier's website to monitor your package.
If you need to change a shipping address, please contact customer support within 24 hours of placing your order. Once a package ships, we cannot reroute it.
If your package is lost in transit or arrives damaged, contact support@renewproducts.zendesk.com within 14 days of the expected delivery date. We will work with the carrier to investigate and arrange a replacement or refund.
For international orders, the recipient is responsible for any customs duties, taxes or import fees charged by the destination country.
For shipping questions: support@renewproducts.zendesk.com · +1 800-390-6035
